Faq's


1. What are the benefits of online recharge to the consumers?


2. Is There any Extra charge for Recharging ?

No, there is absolutely NO extra charge for recharging. You will get same talk time what your mobile service provider offers you.We do not charge you anything extra for the recharge in the name of service charges, convenience charges or any other term.



3. I've never made purchase online from internet before. Is it safe?

Way2charge is a Secure & Trustworthy – way2charge is powered by the highly secure PCI DSS certified commerce platform trusted by Mobile Operators and Banks. Therefore, recharging online from us is completely safe



4. What should I do if recharge is not done?

Wait for 5 minutes after the payment is successfully done. If your mobile number is still not recharged then shoot a mail to recharge@way2online.net and register a complaint. We will respond to it immediately.



5. How to claim for the refund in case of an invalid transaction?

Please go to our contact us page and shoot a mail. The refund will be made to your account within 7 working days. Please note that refund will only be made after verification. Refund will be made in cases where the payment gateway provider has already debited your account but the recharge has not been done for one of the following reasons:




Important note:


6. Whom should I contact in case of any tariff related problems?

In case of any tariff related problems, please contact your respective service provider on their customer care/ email support..



7. How can I make the Payment?

There are three modes of flexi-payments

8. Is it necessary to register with the site?

No you don’t need to register with us. All you have to do is just provide us your email id for transaction related updates.



9. By mistake I entered a wrong mobile number while recharging. How can I get my money back?

Oh sorry, But nothing can be done now as your operator has processed your recharge request successfully.